Frequently Asked Questions
Everything You Need to Know!
We use high-grade, food-safe stainless steel built to resist rust and corrosion, while maintaining durability and hygiene for everyday cooking. Our materials undergo quality checks in our dedicated R&D lab to ensure top performance
- Use mild dish soap and a soft sponge; avoid abrasive scrubbers to preserve the mirror finish.
- For stubborn stains or discoloration, a paste of baking soda and water works wonders.
- Dry immediately after washing to prevent water spots and maintain shine.
Yes! Our cookware features flat, magnetic bases (including copper‑bottom variants) designed for even heat distribution—fully compatible with induction, gas, electric, and ceramic stovetops.
Shipping rates vary based on location and order size. Please refer to our shipping policy for detailed information.
We offer a standard satisfaction guarantee: if your product arrives damaged or has manufacturing defects, contact us within the return window (typically 7–14 days after delivery). Our support team is available from 10 AM to 5 PM to assist with refunds or replacements.
Yes, most of our stainless steel items are dishwasher-safe. However, we recommend handwashing products with mirror polish or decorative finishes to maintain their shine and longevity.
With proper care, our stainless steel retains its shine for years. Avoid harsh cleaners or abrasive pads, and always dry the product after washing to prevent water stains.
Some items, like insulated tiffins, flasks, or lids, may include BPA-free plastic or food-grade silicone components. These are tested for safety and durability in regular use.
Yes, we do! For bulk orders, gifting solutions, or customized branding, please contact our sales team through the website or customer care. We offer attractive deals for bulk and B2B clients.